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Cancelation and Refund Policy
- For details on our refund and cancellation policies, please refer to the information below. Please note that our policies may differ between offerings, and payment options may vary. Please also note that we treat violations of our Terms of Use and Honor Code very seriously, and we have no obligation to offer refunds to users who violate these or other QExporting policies, even if their requests are made within the designated refund period. Similarly, we have no obligation to offer late refunds to users who do not receive a passing mark in a Content Offering, or who are otherwise unsatisfied with their final grade.
- One-time Services
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Personalized Projects
QExporting does not offer refunds for payments made for personalized projects. -
Training
Once you have earned a training certificate with your payment, you are not eligible for a refund even if it is within 14 days. If you do not earn your training certificate within 180 days, your registration will expire and you will need to pay to re-enroll for the training. -
Networking
QExporting does not offer refunds for payments made for networking connections. -
Analytics & Reporting
QExporting does not offer refunds for payments made for analytics & reports once the customer gets the final report. If given one month notice QExporing reserves the right to make only a partial refund to the customer, which will be determinative based on the price of the report. -
Consulting & Advisory services
Consulting & Advisory services are charged on specific individual company's needs. Once the sessions have been delivered there will be no refund for payments made. -
E-Commerce
QExporting reserves all rights not to refund any free that was changed as part of sales made over our page, for your own products/services, whether they are produced in Qatar or overseas, and connect with potential clients to expand your business.
Unless otherwise indicated as part of the sign-up process, you have one year after you subscribe to a specialization to complete the specialization.
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Personalized Projects
- Specialization Subscriptions
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Refunds for Trials
To avoid being charged during a free trial period, you must cancel your subscription before your free trial ends. If you complete training during the free trial period, QExporting reserves the right to require you to pay for a training subscription to receive a training and/or specialization certificate. -
Cancellation
Your subscription will continue yearly unless and until you cancel or the subscription is suspended or discontinued by QExporting. If you cancel your subscription, the cancellation will be effective at the end of the current yearly period. You will continue to have access to your subscription for the remainder of that period, but you will not receive a refund. For subscriptions to individual specializations, QExportng will automatically discontinue your subscription at the end of the period during which you earn a certificate for the specialization.
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Refunds for Trials
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Changes to Price and Subscription Plans
We reserve the right to change our subscription plans or adjust pricing for our service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in these Terms, any price changes or changes to your subscription plan will take effect following notice to you.
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Subscription Packages and Benefits
Training Only
Training Platform Only
$699 USD
for first year ($99 for Annual Renewal)- All site information and guidelines
- All training packages, training modules and lessons
- Official certificate for completing a training package
- For consulting and other services, there will be a separate charge
General
(Assessment, Dashboard, Trainings)
$999 USD
for first year ($99 for Annual Renewal)- All site information and guidelines
- All training packages, training modules and lessons
- Comprehensive dashboard
- Assessment tool and report of your competencies
- Official certificate for completing a training package
- For consulting and other services, there will be a separate charge
Recommended
Premium
(Assessment, Dashboard, Trainings, Essential Consulting)
$2999 USD
for first year ($199 for Annual Renewal)- All site information and guidelines
- All training packages, training modules and lessons
- Comprehensive dashboard
- Assessment tool and report of your competencies
- Essential service package provided specifically for the company by the team of experts within the six month of subscription
- Official certificate for completing a training package
- For consulting and other services, there will be a separate charge